FAQ

Still have questions? Visit our FAQs.

IPTV Definition

Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats. Unlike downloaded media, IPTV offers the ability to stream the source media continuously.

Advantages

One of the advantages of IPTV is its capability to get easily integrated with other IP-based services such as VOIP or high-speed internet. It uses the existing computer network. Hence, no use of cables and is hassle free. It distributes live or prerecorded TV and video/audio over the preexisting network.

FAQ


Do You Offer A Free Trial?

No we do not but we have a no hassle prorated money back guarantee.

Compatible Devices For The MOJO TV

Android box 4.4 or higher, Android phones or tablets, Android set top boxes, Amazon Fire TV & Fire

Stick, Nvidia Shield, & Desktop computer.

What Is The Minimum Download Speed Required?

5 Mbps is the recommended download speed for the best results.

Will MOJO TV Work Anywhere In The World?

MOJO TV can work anywhere in the world with an active internet connection. We are not responsible for countries that have content restrictions.

How Can I Renew My Subscription?

Your Subscription will renew automatically on a monthly basis.

How To Get Support If I Experience Errors?

If you are experiencing errors please visit the HELP DESK via the link above.

How Can I Add More Devices To My Plan?

You can add more device to you subscription plan at anytime. Up to 10 devices on 5 IP addresses allowed!

What Channels Are Included With MOJO TV?

You can see a complete list of our supported channels by visiting this website. Please note that this channel lineup is subject to change at anytime without notice.

What Payment Methods Do You Accept?

We accept all major credit cards, debit cards, for monthly subscriptions via one of our approved 3rd party processors.

How Do I Cancel My Subscription?

Simply email us and we can assist with the request.

How Do I Download The MOJO TV APK After Purchase?

Once you subscribe to MOJO TV, please visit the link on our home page to download to your device.

How Can I Move My Service To A New Device?

To request that your service be moved, there is $7 disconnect fee. Simply pay the fee and submit the request and an agent will handle it right away.

Do You Have An Affiliate Program?

We do not have an affiliate program, however our platform is open to resellers. Please check the resellers tab above for pricing.

Can I Use A VPN?

Yes you can use a VPN but it is not necessary to use a VPN with MOJO TV. Our servers are ultra secure and your security is protected!

What Do I Do If I Experience Buffering?

Please be patient! If you are experience buffering on one or more channels, please know that the issues have been reported by the time you notice it, and our engineers are hard at work correcting the issues.

How Many Devices Can I Install This On?

Your subscription can be attached to a maximum of 10 devices on a total of 5 IP address per your requested subscription level if you are NOT activating your service via a MAC address. If you ARE activating a MAC address, note that only 1 connection per subscription level is allowed, with a maximum of 5 devices on 5 IP addresses..